Consultation

Welcome to the ITG Vis Lab Consultation Policy page. If you've requested artwork, services, training, or any other consulting work by ITG staff please review and complete the form on this page before we proceed on your project.

The ITG Graphics Staff are very skilled in the art of 3D and 2D image creation and editing to help create conceptual images for your research papers and journal covers.

Consulting services we provide

• 3D modeling and photo-quality rendering
• Photography
• 3D printing consulting (we no longer provide printing services, but are happy to help you find a way to print your CAD part)
• Design Consulting
• Training on any Vis Lab equipment

Policy Statement

The Vis Lab adheres to University Policy, which in turn refers to a variety of professional societies. We adhere to commonly accepted codes of conduct such as the the IEEE Engineering Code of Ethics, and Standard 8 of the Ethical Principals and Code of Conduct outlined by the American Psychological Association, which support personal responsibility and fairness, and prohibit the fabrication of data, plagiarism and other forms of misconduct..

ITG Vis Lab staff will not accept requests for work that are of questionable integrity. For more information please review the University of Illinois Campus Administrative Policy.

For more information on the use of Vis Lab facilites please refer to University Premises and Facilities on the Urbana-Champaign Campus, and for ethical use of Vis Lab computer facilites refer to Policy on Appropriate Use of Computers and Network Systems at the University of Illinois at Urbana-Champaign.

The Vis Lab strives to accommodate all legitimate requests for research support. However, please be aware that our resources are limited, and that we cannot support requests for last-minute work except in very special circumstances. In general, please plan to request work at least two weeks in advance of the results.

The Vis Lab staff have the right to work in an environment that supports them best. Please be aware that staff may not be able to accommodate requests for unusually stringent monitoring or unusually frequent updates.

Procedural Guidance

Please adhere to these steps for project requests, this is the best way to properly understand your needs and meet your project requirement in a timely manner.

1. Pre-Meeting: Please email the Vis Lab to set up an initial consultation about your project at least two weeks before.
2. Commitment: Please fill out the web form (below) to officially start a job with the Vis Lab. We will notify you within two days if we are unable to handle your request. Once we commit to the project we will develop a scope that will detail the project requirements, deliverable, proposed timeline, and budget.
3. Initial Meeting: Please bring your materials to the first meeting to help us scope the work.
4. Updates: Vis Lab staff will provide you with updates on the progress of your job. We strive for daily updates but depending on the local circumstances, may not always do so.
5. Change orders: Changes to the job must be made in writing (email is fine) and should be made 24 hours in advance.
6. Final acceptance: Receipt of the final product.

Please review and agree to the policies below before we proceed on your project.

All requests for graphics consultation including journal covers, inside art, Power Point images, 3D modeling, photography, etc., require a mandatory two week notice prior to your deadline to the editor.

Please email all requests for consultation to itg-graphics@beckman.illinois.edu.

Your requested final delivery date should be no later than 2-3 days before your required submission deadline provided by the editor.

We understand most prefer to have the final image finished early and submitted to the publisher early, this is why we request a two week lead time to begin and will strive for a 2-3 day delivery lead time for the submission deadline, but we ask for communication of a realistic timeline so that we can properly delegate all of our tasks. ITG consultation typically has at least 2 current projects at any given time. Complete communication about deadline dates is important and imperative.

To initiate a project we will meet with you in person and discuss your requirements. Please bring any supporting documents, illustrations, diagrams, etc., that will help the staff understand how to best consult with you.

Once our staff begins working on your project we will update you as needed or daily whichever is sooner with revisions and will include a running total of hours spent and total cost up to that point.

The current cost for consulting work is listed on the Fees page.

Please allow up to 24 hours for a response to work requested.

When requesting changes to any project please communicate those to our staff in writing and allow time for these changes to happen. You will be updated as soon as possible with those change requests.

Please understand that artwork may take time to develop and may require multiple concepts and/or iterations at times to reach your desired goal. We ask that if you make requests in person, during a meeting, that you give us some time to fulfill those requests independently and submit them to you as soon as possible. We may work alongside you when necessary, but that may not always be ideal depending on the circumstance.

ITG staff reserves the right to deny any work due to current workload and requested requirements such as deadline, specific technical requests, or question to validity of research. Graphics Service Consultation is available to aid in creating print quality graphics that display your research results, and not meant for the use of embellishment.

Please use the "project description" space below to enter a brief description of your project and we'll use this to develop a scope of work that will be sent to you with estimated deadline and budget before we begin the work.

Thank you for adhering to these policies and giving us the opportunity to help you with your research.